Terms of Service

Effective Date: 2025-01-14

Welcome to Kanri Memberships, a product of v19 Corporation (the "Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the Kanri Memberships platform (the "Service"), a software-as-a-service (SaaS) membership management solution. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.

1. Acceptance of Terms

1.1 Eligibility:

By accessing or using the Service, you confirm that you are at least 13 years old and meet the minimum age required by the laws in your country. If you are old enough to access the Service in your country but not old enough to have authority to consent to these Terms, your parent or legal guardian must agree to these Terms on your behalf. Please ask your parent or legal guardian to review these Terms with you. If you are a parent or legal guardian and allow your child (who must meet the minimum age for your country) to use the Service, then these Terms also apply to you, and you are responsible for your child's activity on the Service, including any purchases they make.

1.2 Agreement:

By accessing or using the Service, you agree to comply with these Terms and all applicable laws and regulations.

3. Account Registration

3.1 Account Creation:

To use the Service, you must create an account and provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibility:

You are responsible for all activities that occur under your account. Notify us immediately if you suspect unauthorized use of your account.

4. Use of the Service

4.1 Permitted Use:

You may use the Service only for lawful purposes and in accordance with these Terms.

4.2 Prohibited Use:

You may not:

  • Violate any applicable laws or regulations.
  • Interfere with or disrupt the Service.
  • Attempt to gain unauthorized access to the Service or its related systems.
  • Use the Service to distribute malicious software, spam, or other harmful content.

5. Subscription and Payment

5.1 Subscription Plans:

The Service is offered on a subscription basis. Details of available plans and their associated fees are provided on our website or within the Service.

5.2 Billing:

By subscribing to the Service, you agree to pay the subscription fees as outlined. Payments are due in advance for the selected billing cycle.

5.3 Refunds:

Subscription fees are non-refundable, except as required by law or as explicitly stated in our refund policy.

5.4 Tuition:

Schools may use the Service to bill their members for memberships, attendance, resources, or other services they provide. All billing arrangements, including, but not limited to, charges, collection of fees, authorizations, mandates, and associated communications, are the sole responsibility of the school. The Company is not liable for disputes, errors, or issues arising from transactions conducted by schools using the platform.

5.5 Stripe Connect and Taxes:

Payments processed through the Service utilize Stripe Connect. By using this Service, you agree that:

  • All purchase amounts, including fees associated with the Service and Stripe, are subject to applicable taxes as per local, regional, or national laws.
  • You are solely responsible for calculating, collecting, reporting, and remitting all applicable taxes on these purchase amounts, including but not limited to sales taxes, VAT, GST, or other transactional taxes.
  • The Company is not responsible for any tax obligations arising from your use of the Service. We recommend consulting a tax professional to ensure compliance with your tax obligations.

6. Intellectual Property

6.1 Ownership:

All content, features, and functionality of the Service, including but not limited to software, text, images, and trademarks, are owned by the Company or its licensors.

6.2 License:

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes.

7. Privacy

Our use of your data is governed by our Privacy Policy. By using the Service, you consent to our collection, use, and disclosure of your information as described in the Privacy Policy.

8. Termination

8.1 Termination by You:

You may terminate your subscription at any time through your account settings.

8.2 Termination by Us:

We reserve the right to suspend or terminate your access to the Service if you violate these Terms or for any other reason at our discretion.

8.3 Effect of Termination:

Upon termination, your access to the Service will cease. Any outstanding fees must still be paid.

9. Disclaimers and Limitation of Liability

9.1 No Warranty:

The Service is provided "as is" and "as available," without any warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. The Company does not guarantee that the Service will be uninterrupted, error-free, secure, or free from harmful components.

9.2 Exclusion of Certain Damages:

To the fullest extent permitted by applicable law, the Company is not liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to loss of profits, data, business, or goodwill, even if the Company has been advised of the possibility of such damages.

9.3 Limitation of Direct Liability:

The Company's total liability arising out of or in connection with these Terms or your use of the Service will not exceed the amount you have paid to the Company in fees in the twelve (12) months immediately preceding the event giving rise to the claim.

9.4 Third-Party Services:

The Service may integrate with third-party services. The Company is not responsible for any third-party services, their availability, or their compliance with applicable laws.

9.5 No Guarantee of Outcomes:

The Company does not guarantee any specific outcomes or results from using the Service, including membership retention, revenue generation, or operational improvements.

10. Indemnification

You agree to indemnify and hold the Company harmless from any claims, damages, or expenses arising out of your use of the Service or your violation of these Terms.

11. Governing Law and Dispute Resolution

11.1 Governing Law:

These Terms are governed by the laws of the City of Hamilton in the Province of Ontario, without regard to conflict of law principles.

11.2 Dispute Resolution:

Any disputes arising from these Terms will be resolved through the courts of the Province of Ontario.

12. Changes to the Terms

We may update these Terms from time to time. Any changes will be posted on our website, and the "Effective Date" will be updated accordingly. Your continued use of the Service constitutes your acceptance of the updated Terms.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at [email protected].